How to Access Your VA.gov Account
To file claims, track status, download letters, and manage benefits online, you need a verified VA.gov account. The VA uses two identity verification providers.
Identity Verification Providers
Login.gov
Government-run. Recommended by VA. Requires identity verification with a photo ID.
ID.me
Private provider. Also accepted. Offers video call verification if online verification fails.
Steps to Sign In
Go to va.gov — va.gov/
Click "Sign In" in the top right corner
Choose Login.gov or ID.me
Follow the identity verification process (have your driver's license or state ID and phone ready)
Helpful Tip
If you're having trouble verifying your identity online, ID.me offers a video call option where a representative can help. You can also visit your local VA medical center for in-person identity verification assistance.